I think I just made the day of someone who works at Barnes & Noble. I called my local one and when the person answered the phone I said, "Hi, do you have X book by Y author." His response, "Now, that's the way to ask for a book." I guess he gets a lot of requests for books by people who have no idea what they're looking for. Of course even though the computer said that should have a copy, he couldn't find it. *pout*.